I recently moved to a new address and was sent a wifi pod to cover the extra area so total of 2 Wifi Pods. Have turned off devices , tried all suggested checks etc and still having issues. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. Adduxi. Select Apply changes. If you've had a new hub then you'll need to get customer services to set the pods up with you're new hub 08000521920 is the direct number. on 01-04-2023 10:56. You would need to get either a…. on 07-01-2023 13:02. Stay safe online. The Power light illuminates, and the connection network light will start to flash amber. Options. Hi there, My wifi has been dropping and hub4 has been flashing red since last night. I thought the flashing had to stop. So second hand ones don’t work I’m afraid. Kind regards Mark. I have turned off hub/router. However it’s still starts with green light then goes to to constant blue. Networking and WiFi. . WiFi Pods eliminate dead spots and provide greater range and strength of home WiFi coverage in the rooms and floors with weaker WiFi signal. The drop in connection continued into last night. That'll make sure you're running a clean. My Virgin Media App. Account - Mobile. All cables appear to be fine, I have rebooted and reset. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Yes, each pod is. Pod 2 - mainfloor - wifi. I’ve restarted router and tried to add that pod again in the Connect app but it says - 5350137. The problem is that the Virgin Wifi Pod cannot seem to utilise the wired ethernet connection to the Hub 3 and is relying on relaying the weak Wifi connection from the Hub 3. Check if the antennas are fixed well or not at the first place when you find the IP camera won’t connect to WiFi or you camera are not showing network. I am a little confused jow tbh, I have had the new pod 8n now for a couple of days and still blinking on the front, in fhe connect app it says the pods are not found but also the app on shows 2 devices connected to internal network, their are around 12 devices connected at any 1 time, it s33ms since I had the upgrade to the hub 4 nothing app wise. Press the Reset button on the Google WiFi and power it on. But if I move it anywhere else the light just keeps flashing and can. Broadband. The WiFi is visible from all devices you just can't connect and if you are lucky to connect it drops pretty quickly. I'm sorry to hear about the experience and issues you have had with both our services and when calling for support. Likewise, if you use a third-party router it will not work because the Pods are designed to specifically connect directly with VM's Hubs only. Enter your admin name and password. Networking and WiFi. Had my pod for 3 weeks, first week was fine, really easy to set up and massively improved my internet speed in my office…. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Networking and WiFi. Are there any tests that forum staff can run to check whether the router is working correctly. uk) A tiny white LED flashes to let you know the device is setting itself up and. Apps and extras. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option. can anyone help. e. The pod lost its connection to your network. . Adding an Extra Booster. Spectrum customer support is also available 24 x 7 if you need help troubleshooting any network issues. Wait at least a full minute for the router to reboot. Turn on Bluetooth on your phone and wait until Deco’s LED light pulses blue. It's. Check if the new pods have been activated onto your account. I can see it in the virgin media connect app, but no devices are connected to it. - 5049301Flashing Green: Starting up. I’ve had 3 WiFi pods over the course of the last 18 months, all been working fine until the past week when one of the pods on the landing has started constantly flashing red, overheating and omitting a noise from the fan. According to the VM customer services I now need to wait for Wi-Fi pod no. . Do not split the SSID – If the SSID is split then the. Security matters. Numerous calls with customer services to be told connectivity issue. Then relocate it to halfway between the hub and the blackspot. I always have a wifi pod I just recieved today and when plugged in, it flas. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Hello. TiVo. Wifi pod issues in Networking and WiFi yesterday; Yellow flashing light on Hub 5 in Networking and WiFi Friday; Hub 4 losing connection every night this week. I’ve had 3 WiFi pods over the course of the last 18 months, all been working fine until the past week when one of the pods on the landing has started constantly flashing red, overheating and omitting a noise from the fan. Ironically, I just got a notice last week that my rates are increasing 1 year into an 18 month contract. Just keeps resorting back to flashing green. My advice for anyone with the pod problem would be to arrange a technician to call. Turn it on. This will display the My Devices page. V6. I have attempted to reset and hard reset which has failed, still got flashing blue lights with no Internet. in QuickStart, set up and connections yesterday; WiFi pods, one flashing blue, one flashing green in Networking and WiFi. My post code is W13. Please any ideas how to fix this? The person on the phone wanted to order replacements pods but the system doesn't allow him to order more than 1 and he had already just ordered my 3rd for a different area of the house. White. If no light turns on when the Pod is first plugged in, please contact us to. Link . Press and hold the WPS button on the larger Wifi Booster forIt can be a little concerning when your Virgin Media Hub lights start flashing in different ways. Power off your modem and remove the backup battery if it has one. Joining in. Hello. Check the Hub Power Supply. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2. Plug the router's power cable back into the outlet. The engineer said it was all synced up. In other words, the pods do not seem to allow Ethernet Backhaul. Switched On. Hi Thanks for coming back to me and letting me know. Virgin Media;. Why can you not send me a replacement Pod and I will return this one to you? There must be a fault with the Pod if it cannot connect to the Hub. And this, alas is a massively simplified explanation of what is going on in the background, but it’s close enough for you to hopefully, get the way it all works. Networking and WiFi. My netgear wince 2001 router has a flashing green light and wont connect to my sky box? What do the various lights (solid red, flashing red, solid green) mean on wps button on the face of the centurylink c1000a wireless router? Yellow arrow flashing on virgin wifi routerWiFi pods are flashing and connect app not finding my hub in Networking and WiFi 3 weeks ago; WiFi Pod flashing red in Networking and WiFi 3 weeks ago; Pods not connecting in Networking and WiFi 4 weeks ago; Hub5 - Significant loss of speed to hub from VM in Speed a month ago; Access Denied on Hub 3. TiVo. Gaming Support. Speed. The service status in our area shows no issues. Early this morning I noticed the light was flashing white and the pod was no longer being found on the Connect app. Call Spectrum customer service if the ‘Diag’ light is blinking, as this indicates your gateway is malfunctioning. Please do keep us updated. Options. Published. We have had a white Pod to boost our WiFi for a few weeks now and it was working well. New installed internet keeps disconnecting in QuickStart, set up and connections 6 hours ago; Stuck in optimise WiFi loop in Networking and WiFi yesterday; Prafu623@gmail. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify zero! Enter 192. It may take a minute for the xFi Pod to connect. So my pod suddenly stopped working, the light on it is just flashing. Networking and WiFi. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. However it’s still starts with green light then goes to to constant blue. Scan complete, Tap continue. . 168. Just plug it into a main socket in the same room as the router and you'll see the pod start to blink. None of our pods showing on the app and all have suddenly started flashing blue. 168. Virgin Phone Switchover. I am not a Comcast Employee. Boost the WiFi signal in your home by changing your router placement and adjusting settings to maximize signal strength. I’ve had my Pod for 2 days and it is still flashing white. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability. 2. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. Booster and move it to where you need it in your home. Note: Get tips on placing your WiFi pods to get the best coverage possible. if its a wifi only issue (ethernet connections are ok?) - then on a Hub3/4/5, you could first try separating the SSID's of the 2. If the Pod light is blinking quickly, it’s working hard to improve your WiFi. Networking and WiFi; Flashing Green Hub; Options. It’s both annoying and frustrating. Tried it via Wifi and nothing again. You have two out of three requirements missing. Thanks. Check your router settings to enable WiFi. Optimizations can be triggered. Hello. Gaming Support. Unfortunately, there isn't a way to resolve an SNR Outage, as this is something our Technicians need to fix and resolve physically. Gaming Support. The light should turn solid for a moment when you first switch on the WiFi Pod (white). I managed to get a live chat. Virgin Media’s WiFi pods are small extenders that plug into power outlets around your home to boost your existing network. After the router has restarted, see if the problem with the flashing green light is still present. If it does, proceed to the next solution. Last week they just started flashing, sometimes white sometimes green. Options. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. All 3 of mine went offline today and won't reconnect. Stream from Virgin Media. Re: New Wi-Fi pod blinking white. If there’s a lot of. 9 days now without internet in Networking and WiFi Thursday; VM Connect APP not recognising Hub 5 in Networking and WiFi Wednesday; WiFi pods are flashing and connect app not finding my hub in Networking and WiFi Tuesday; WiFi pods have disconnected since issues with internet in the area in Networking and WiFi Tuesday Green power light is flashing and WiFi light is green. Virgin Media Router Arrows Flashing Green; Virgin Media Green. on 07-01-2023 14:46. Table of Contents. TiVo. Suddenly this morning we have a green flashing light with no internet. Section 4: Tips to Improve Your Virgin Media WiFi Connection 4. Setting up Spectrum WiFi Pods is easy. 1 and on the login screen, you click "Check router status". Everytime someone games, watches Netflix or on the internet. Is it worth contacting Virgin themselves in order to get replacements or has anyone successfully fixed t. Hi all I have had a hub 5 with 1gb fibre since feb and so far have had to factory reset the hub 3 times after outages, and had one replacement hub due to a fault. Fix your broadband. Virgin said it was the new software update colour. Wi-Fi pod flashing red An5on. Why can you not send me a replacement Pod and I will return this one to you? There must be a fault with the Pod if it cannot connect to the Hub. Virgin TV 360. SpeedOne of my wifi pods will not connect i have tried resetting the hub 4 and moving pid to various places but just keeps flashing. The loose multi-coloured wires are part of the old phone cable and no longer used. SpeedOptions. 2. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. who else in Glasgow have lost their wifi pods last wednesday been told its a line fault and not fixed till the 15th - 5250637. At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. During Pod Naming (Pod being renamed only) BLINK (Double) I have followed your advice but the Pod still just flashes. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. I have followed your advice but the Pod still just flashes. TiVo. I’ve tried setting it up near the router etc etc. Flashing White – Connecting to Virgin Media network. hub five keeps dropping signal goes yellow (green) flashing lights in Networking and WiFi yesterday; Terrible WiFi and customer service in Networking and WiFi yesterday; WiFi Pods to boost wifi in Networking and WiFi yesterday; Virgin Media Down - No Help in Networking and WiFi yesterday; network constantly dropping out and bqm in. Blinking LED Wifi Pod (green) This could mean one of the following: Quick, repeating Double blinks - Wifi Pod is waiting for optimization to finish: You will also see an “Optimizing your network” message in the app as well. I then connected it to the router via ethernet and it was fine. On the Hub5 sticker. Then it started flashing red and making a sound like a high speed fan/jet. it now appears to be fixed as the pods reconnected to the hub this afternoon. Account - Cable. While connect to WiFi, Tap I’m ready. Thank you. Think of it like a ‘bucket chain’, the pod has to have a good connection to the hub, so it ‘picks’ up the WiFi from the hub and then ‘extends’ it further on. Security. . Virgin Mobile. They experience lag, videos don't load despite being connected. Free Pods are the VM solution. Pods 1 and 2 that are hardwired come. Hey @berlin433, Welcome to the Community Forums and thanks for the post. on 30-09-2022 16:24. TV on the go. . - 5391832. Its now been 9 hours. Options. From here, you’ll need to navigate to ‘advanced settings’, then click ‘wireless’ and finally ‘WPS’. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. I have even moved it next to the router so it can read the signal but it still keeps flashing. Joining in. My Virgin Media App. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. Speed. The Virgin Media WiFi Pod includes an Ethernet port at the bottom for plugging in a laptop or desktop (Metro. Home Phone. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. . If they work for you. Account - Mobile. He said I s. Flashing Green – Booting up. Optimizations usually take 2-3 minutes, depending on how many Wifi Pods are connected. Have tried resetting the WiFi, moving the pod closer and rebooting the pod. Do keep us updated. If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3). Have to keep moving them next to the Hub 5, leaving them for 20 minutes and then moving back to their original location. Wi-Fi pod flashing blue. Blue Flashing Light On Wifi Pod. TV on the go. Forum; Apps. Blue (or Cyan) White. The ethernet connected devices still dont show though, although. these are from yesterday and today. If it doesnt connect to your wifi when you move it close to your hub, then give CS a call and ask if the pods mac address is located to your account, without it it will never connect. on 21-03-2023 06:43. SpeedIf you've turned it off you'll need to turn it back on. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. Solved: Quite recently my only Wifi Pod has stopped randomly Lighting up bedroom. Unplug any Ethernet cables attached to the router and wait at least 30 seconds, then plug them back in. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Hi, I got the WiFi pods about 6 weeks ago from Virgin media and there where working great, getting a much better signal upstairs in the house, but about 2 weeks ago now the pods started flashing white and blue lights on them, so I called virgin up and there send me a new one out in the post, but whe. Typically, extenders are linked through a wired port using an Ethernet cable. Flashing Green: WPS is connecting a new device. When I. We have had a white Pod to boost our WiFi for a few weeks now and it was working well. SpeedAlternatively if the WPS button method does not work what you can do is instead plug one of the pods next to the hub and connect it to the router via an ethernet cable and again wait for the pod to fully pair. . Stay safe online. Any attempt to reset or hard reset it have failed and. I rebooted the hub last night, and left if off (disconnected from power) for sometime to make sure it all discharged. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. This will revert any customisations back to factory settings and full update. I installed as per the instructions and it doesn't work it just has the white flashing all the time. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. . If the pods are flashing blue or green they are never going to work again. Virgin Phone. Tried everything recommended but nothing. I have had two visits from Virgin engineers, the most recent was last Saturday (11 March 2023) and I am waiting for a second pod but I am very close to trying TalkTalk 943 Mbps after being a Virgin customer from well before Virgin took over from. Have tried numerous fixes following the steps and advice online but nothing works so I can only conclude that the. Manage Your Account. The Virgin connect app just says no pod detected. My Virgin Media App. Tried to sort via the connect app but this isn’t picking up my - 5372468 Browse Virgin Media Virgin Media CommunityThis seems to be a common issue atm, most likely issue is they havn't added the mac address of the pod to your account. My WiFi pod which I received free as part of my Volt benefits has been working fine for months. Browse Virgin Media Virgin Media. - 5049301 - 2 Browse Virgin Media Virgin Media CommunityQuickStart, set up and connections. Keep them somewhere safe! Make sure you are in. Removed it and re added it but still has a flashing light and feels hot to touch. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Since then one of my 3 wifi pods has had a static white light with the fan running. 4 and 5GHz. Call the equipment activation number on - 0800 953 9500 (follow options) – you will need the Model numbers, serial numbers/MAC addresses off the barcode stickers of ALL pieces of kit and also your account number. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. Plug the router's power cable back into the outlet. noticed that both wifi pods where flashing and second v6 box cant connect to the main v6 box also connect app cant find find the hub. All 3 have white blinking lights. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. Everything was OK for a while but now the are just constantly flashing on and off and my daughter keeps losing connection in her bedroom, especially when she is on her xbox. We have spoken to virgin and we were told they would send us one new pod. If something doesn’t look right, try plugging the mesh WiFi Pod into a few different places around your home to. See where. The Wi-Fi signal strength indicator appears next to your network name. To restart your Cox Wi-Fi modem, simply follow these steps: Step 1. hub 4 started flashing white, and keeps cycling from solid, to flashing. 4 & 5 GHz network ssid's. Customer service have sent me a new wifi pod. Channel Optimisation must be left on. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Im also having problems with the connect app on my p. We’re so confident in this technology that we’ve launched. now none of 3 pods will work. TV on the go. 168. If you're using our Connect App, this will help you with the. PULSE. I have been trying too connect too the Virgin connect app and it keeps saying “oops something went wrong, please try again” I have tried numerous times standing right next too router and won’t work. Stream from Virgin Media. This could be a result of extremely poor signal to the other. Run the internet troubleshooter. Been over 2 weeks now trying to get my pods back working. Prior to this they worked pretty flawlessly for a couple years now. on 31-10-2022 17:07. The Wi-Fi light indicates the status of . I work from home and the 500mb just doesn’t get much faster than 20mb through the day, although seen it hot over 500mb on Wi-Fi. I have tried it several locations as well. 0. Browse Virgin Media Virgin Media Community. This means the Hub is switched on, but your WiFi has not been activated. If you move the Pod too far away it will loose connection. They sent me one in the post I set it up as instructed after over 24hours it was still flashing so I reset my hub as advised, then ended up with no internet at all for over 6hrs. Flashing green: Data is being transmitted over Wi-Fi. I have contacted a colleague with this for help, to ensure we either can remove the faulty Pod or just send a further 1 to replace it. Blue Flashing Light On Wifi Pod. . I have tried using the support on the virgin media site but the links to the Help section for the pods don't work and support for Wifi says it's down. QuickStart, set up and connections. Stay safe. Plug the modem back in and wait until the modem has finished powering on. If you are using the default settings on your Hub then it is as simple as plugging in the Pod and allowing 2-5 minutes for the setup to complete. As I contacted Virgin activation yesterday and they advised me to wait until. How WiFi Pods Work. •The SSIDs must be the same and broadcast enabled. Mark as New; Bookmark this message; Subscribe to this message;. Moving the pods to within a metre of the router, but they just keep flashing apart from one time when I was just getting a solid white light for one of the pods. Email. SpeedThe “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. The SSID must be password protected. •Channel Optimisation must be left on. Id definitely try the virgin media ones first apparently you can get upto 3 for free so I can only imagine 3 is better than 1. Mark as New;Hi I was sent out 2 pods a few months ago which I connected to my hub 4. Hello I keep getting a flashing red light on my Superpod even after rebooting it several times. The different Hubs by Virgin Media include Hub 5x, Hub 5, Hub 4, Hub 3, and Hub 2. Plug the router's power cable back into the outlet. Set up a guest network. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. Not once has it worked. To touch the pod also felt very hot so presume it’s overheating? I tried to contact Virgin many times, by live chat, WhatsApp and phone and I honestly think it’s impossible to get in touch with anyone who can help. At least 30Mbps download speeds in every room or £100 one-off credit. My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. co. Browse Virgin Media Virgin Media Community. No both are the hexagonal pods the first one broke but the second one has been fixed remotely by virgin media apparently something about a faulty connection between the. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. Hi, My WiFi keeps switching networks which causes some of my apps to misbehave or not work at all. Joining in. Wait at least 2 minutes for your Pods' LEDs to stop blinking. *Also unplug the coax cable from the modem. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. The drop in connection continued into last night. Virgin router won t connect arrow keeps flashing green. Leave the pod to chat with the router for around 15mins, you'll know they have finished when the light on the pod stops blinking and there are no lights on the pod. It would appear to be morse code for A T E, but I could just be looking into it too much. I have 3 wifi pods in different locations of the house. Options. Tuning in. Stream from Virgin Media. Never had a problem with them, apart from being a bit expensive. Tap or click HomePod, then tap or click the Settings button . So with the help of the community admins I received a pod to help with poor coverage in my house. TV on the go. Because of this setup, the pod closest to the gateway receives weak signal so the entire wifi mesh is weak. Only use pods indoors. I called virgin and they said all looks good there end. Mesh wifi systems as I know it are considerably better and have a higher range with faster speeds compared to your normal wifi boosters.